Terms of Service

These Terms of Service govern all orders and sales interactions conducted on toolshop-london.co.uk, operated by TOOL SHOP (LONDON) LTD (Company No. 14434546), having its registered office at Toolshop London, City Road, London, England, EC1Y 2AN, United Kingdom.

1. Governing Law & Jurisdiction

These Terms and all purchase agreements are governed exclusively by the laws of England and Wales. Both parties submit to the exclusive jurisdiction of the English courts.

2. Product Range, Load Capacities & Pricing

• All goods sold on this site are brand-new clothes racks, garment rails, and open wardrobe storage systems intended for domestic residential use.
• All prices are displayed in Pounds Sterling (GBP / £) and include statutory UK sales taxes.
• We make every effort to display true product dimensions, load capacities, and metal finishes accurately. Customers are advised to verify room clearances prior to purchase.

3. Formation of Contract

An order placed by a customer constitutes an offer to purchase. A binding sales contract is formed only when our dispatch facility completes processing and transfers your parcel to the courier service.

4. Permitted Payment Methods

To preserve transactional security and customer protection, our checkout facility exclusively accepts:

• Visa (Debit & Credit)
• Mastercard (Debit & Credit)

Alternative payment methods, including American Express, PayPal, bank transfers, cheques, and Cash on Delivery, are not accepted.

5. Passing of Risk & Ownership

Ownership and risk of loss for ordered items pass to you upon successful physical delivery by the courier to the specified UK shipping address.